Today someone called and said they’d lost their user name and password to log into Windows XP.Fortunately, we were able to log into the administrative account, which saved the day. Here are the steps (thanks to trap17.com) :1. Click – START2. Click RUN3. Type “mmc” (Microsoft Management Console)A new window opens.4. Click FILE option5. Select ADD / REMOVE Snap-in6. Click Add – (Child window)7. Click Local User and Groups from list8. Click – Add or OK and Finish9. CLOSE Add / REMOVE Snap-in window10. Click USERS in Console windowYou’ll see all USER accounts.11. Right Click on any user you want to change.12. Choose Set Password13. Type new passwordIf you’ve lost the administrator password in XP, reboot in safe mode by re-starting the computer and pressing F8 repeatedly as the computer starts up.Click Start and then click Run. Type “control userpasswords2” (without the quotes).This should give you access to all users and allow you to reset the lost password.If you cannot log in at all, there are third-party tools that can help. www.loginrecovery.com offers a free (for now) tool that recovers lost Windows XP passwords. It works for both administrator and user accounts. Of course, you’ll need another computer with internet access to visit the web site.If you try any of these recovery tools, please comment and let us know how it went!